Skip to main content
Feedback and complaints
Home
About us
Meet the board
Meet the management team
Our service promises
Our performance
Our partners
Our successes
Our policies
News
Publications
Annual reports
Business Plans
Newsletters
Information Pack
Contact us
Compliments, complaints and suggestions
myhomeonline
Contact us online
Media enquiries
Login / Register to
myhomeonline
Search
Main Menu
Find a home
Find a home
Finding a home to rent
Register of Interest Form
Finding a home to buy
Register of Interest Form
3 Castle View, Barnwell, Peterborough
Finding a home to swap or transfer
Our villages
Developing new homes
Developing new homes
Developments in progress
New affordable homes in Yelvertoft
Recent schemes
New affordable homes in Little Addington
New affordable homes in Nassington
New affordable homes in Norton
New affordable homes in Lilbourne
Getting started
Parish Councils
Landowners
The development pipeline
Partnership working
Our successes
Living in your home
Living in your home
Moving in
Home contents insurance
Changes to your household
Your rent
How to pay your rent
Your rent changes for 2024-25
Shared owners: rent increase 2024-25
Rental customers: rent increase 2024-25
What if I fall behind on my rent?
Direct debits - we're going paperless
Maintaining your home
Repairs
Repair responsibilities
Heating systems
Damp and condensation
Home improvements
Planned maintenance
Safety at home
Garden services
How to...
Unblock a sink
Tackle condensation
Fill a hole in the wall
Bleed a radiator
Look after your work surface
Keep your paths nice
Defrost a condensate pipe
Flood Advice: What you should do
Moving out
For shared owners
Shared owners handbook - traditional model
Shared owners handbook - new model
Get involved and share your ideas
Your Idea Matters
Tenant Satisfaction Measures (TSM)
TSM 2023
TSM 2022
You said, we did
Together with Tenants
Your neighbourhood
Anti social behaviour
Harassment
Support and advice
Financial support and benefits
NRHA Customer Support Fund
Are you worried about money?
Energy, heating and water support
Universal Credit, benefits and welfare reforms
Food banks
Your health and wellbeing
Health and wellbeing support
Domestic abuse
Aids and adaptations
Visiting your scheme
Keeping a pet
Right to Buy
Menu
Search
Login / Register: myhomeonline
Home
/
About us
/
Our performance
/
Complaints annual self-assessment
/
Annual analysis: number of complaints and category
Back to complaints annual self-assessment page
Share
Print
Email this to a friend
Tweet this